ING 1Q2023 Financial Targets Update

Delivering value in 1Q2023 Continued primary customer growth +106,000 Strong total income growth³) 23% year-on-year High share of mobile-only customers¹) 57% Growing volume mobilised²) to finance the transition €22 bln Increasing return on equity4) 9.7% 4-quarter rolling Attractive shareholder return €1.5 bln share buyback announced 1) Retail customers who used the mobile channel at least once in the last quarter 2) Volume mobilised for WB clients; includes loan products, capital markets, derivatives and advisory propositions that support clients by financing their sustainable activities and in the transition to a more sustainable business model. In case of an ESG lead role the pro-rata share of the transaction is included, otherwise our final take is included 3) Excluding TLTRO impact 4) ING Group return on equity is calculated using IFRS-EU shareholders' equity after excluding amounts reserved for future distribution 2

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