FY 2022 Investor Presentation

FY 2022 Investor Presentation Group Overview | Operating Environment | Financial Performance | Appendices 30% growth in the value of transactions conducted through digital channels driven by mobile and internet banking. ▲ 54% Λ of transactions by value conducted through non branch channels ^ 6% YoY growth in value of branch transactions to KShs 4.4 trillion Value transacted through digital channels in 2022 (KShs B) 568 103 425 YoY Change ■Mobi Service* 29% Internet Banking 61% Total: 5,211B 2,752 ■Agency (5%) 1,362 *Mobi service includes B2C, C2B, B2B, Lipa Karo and Float purchase 9 For People. For Better. Closer. Connected. Courageous. ■ ATMs 17% ■Merchant POS 54% KCB

View entire presentation