Investor Presentaiton

DIGITAL ADVISOR Follow and Aid in the Customer's Digital Journey Financial Inclusion Index 85.10% 76.19% To increase the financial and digital literacy of our customers, BRI introduced Digital Advisors to assist customers 67.80% 2016 2019 2022 Financial Literacy Index 49.69% 38.03% 29.70% 2016 2019 2022 Source : Digital Literacy Index 3.54 3.49 3.46 2020 2021 2022 BRI "Digital Advisor proactively educates BRI's customers to prevent Social Engineering" • Based on The OJK's survey, Financial Indonesia Inclusion Index shown increasing trend reach 85.10% in 2022. However, the Financial Literacy Index remain relatively low at 49.69%. The survey held by The Ministry of Information and Communication in 2022 also shows that the National Digital Literacy Index remains in the Medium category (score 3.54 out of 5) Encourage Digital Advisors Digital Acquisition customers to do banking transaction through BRI digital platform, e.g. opening digital saving, using BRIMO for daily financial transaction, etc. Digital Transaction Assist customers to perform Financial transactions through IB, Mobile Banking & BRIMO, etc. Secured Digital Transaction Educate customers to have secure financial transactions, ie. by maintaining personal data confidentiality such biological mother's name, PIN, OTP, CVV, avoid using wifi in public areas, etc. as G20ONESIA BUMN BRI Waspada Modus Penipuan Perubahan Tarif Transfer Bank! BBANK BR G20INDONESIA BUMN BRI Segera hubungi Contact BRI dan akun resmi Social Media BRI yang terverifikasi (centang biru/hijau). AKUN SOCIAL MEDIA BANK BRI bankbri_id BANK BRI BANKBRI ID apromo_BRI @kontakBRI BANK BRI CHANNEL CONTACT BRI 0812-12-14017 O callbriabri.co.id 14017/1500017 www.bri.co.id #BRLiaNFightSocialEngineering #BRLiaNLawanBegaRekening bh/docianinewing 14017 www.bri.co.id bankbrid bankbrid BANK BRS BRI merupakan peserta penjaminan LPS & tendoftor dan diawasi oleh Otoritas Jasa Keuangan PENGUASAN 图 BANK B L • • National Survey of Financial Literacy and Inclusion 2022 by Financial Services Authority National Digital Literacy Index Survey Results 2021 by Ministry of Information and communication Indonesia 77

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