Investor Presentaiton

Customer base EOE monetization Business expansion Innovation and technology Individual Investments Expansion of the funding plan Specialization and proximity Advancements in digitalization Leveraging technology to boost productivity Comprehensive and targeted offering TORO 1.3 million customers (+32% YoY) +4.6x revenues (1H23 vs. 1H21) 56% of the base up to 35 years 4.6⭑> Exponential Auc R$ billion +8.9x 17.6 Apple Store 8.2 4.7⭑> Google Play 2.6 Jun/21 Jun/22 Jun/23 Retail investments Revenue growth of +12% YoY Net inflow R$ billion 4.7 11.2 -0.7 1H21 1H22 1H23 INVESTOR RELATIONS Santander AAA Net inflow per advisor R$ million +35% Accelerated expansion plan Full acquisition of Toro Operation synergies Advisor management platform Maximization of the offering Education and engagement Improved experience Santander Private Banking Closer relationship Net Inflow maximizing R$ billion customer satisfaction +7x 14.1 Offshore inflow of 1.3 thousand advisors in Jun/23 ✓ New commitment of USD 1.0 billion in 1H23 2.6 2.4 1.9 2,000 by 1Q24 Presence in 90 cities in Jun/23 and 120 by 1Q24 2.0 4Q22 1Q23 2Q23 NPS 69 points [email protected] 0800 286 8484 FAQ www.santander.com.br/faq 6.7 1H21 1H22 1H23 +0.6 p.p. market share vs. Dec/22 NPS 85 points (+5.0 points YoY) 15

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