Water for the North West slide image

Water for the North West

Opportunities across bespoke AMP7 ODIS Opportunities to unlock outperformance across bespoke ODI measures £m impact P10 penalties (£45) (£40) (£35) (£30) (£25) (£20) (£15) (£10) (£5) £0 Reducing water quality contacts Number of properties with lead risk reduced Helping customers look after water in their home Vyrnwy Reducing areas of low water pressure Water service resilience Manchester and Pennine resilience Keeping reservoirs resilient Thirlmere transfer into West Cumbria Abstraction incentive mechanism Protecting the environment from the impact of growth and new development Enhancing natural capital value for customers Recycling biosolids Better Air Quality Number of customers lifted out of water poverty Voids Non-household vacancy incentive scheme Gap sites (Wholesale) Gap sites (retail) P90 rewards £5 £10 £15 £20 £25 £30 £35 Sewer blockages External flooding Incidents Raising customer awareness to reduce the risk of flooding Hydraulic internal flood risk resilience Hydraulic external flood risk resilience Projected P10 underperformance payments and P90 outperformance payments for United Utilities' bespoke performance commitments over 2020-25 Source: Ofwat Final Determination, December 2019 OQQ || || || Optimised investment plan for multiple benefit Industry leading technologies backed by industry leading innovation culture Data driven proactive approach Investor presentation . 29
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