Q4 & FY22 - Investor Presentation

" Product Overview: MSME Loans Product Overview Individual enterprise / working capital loans for small rural businesses in low competition areas Currently operates across 4 states - Gujarat, MP, Maharashtra & Rajasthan with 45 branches Arman MSME operating model - " Dual credit bureau check for both customer and spouse on CRIF (for MFI loans) and CIBIL (for non-MFI loans) High-touch monthly cash collection model Cash Flow assessment using tailored appraisal techniques " Locally drawn field force with personal knowledge of the market ◉ In-house teams for pre-lending field investigations and appraisals, with centralized final credit approval Highest ROA product at Arman; focus on growing this business over time Focus on quality underwriting & rigorous collections to ensure asset quality FY22 - Key Metrics (%) 1,651 AUM (INR Mn) 467 Total Income (INR Mn) FY22 - Key Metrics (%) 32.2% Yield 7.9% GNPA 1,391 Disbursement (INR Mn) 70,000 Avg. Ticket Size (INR) 22.9% NIM 1.4% NNPA MSME Process Overview • • Sourcing Underwriting In-house sourcing team (No DSAs) Feet-on-Street sales team model Door-to-door knocking & cold calling BTL activities such as pamphlet distribution, stalls at village level gatherings Referrals from existing customers "Sales team logs-in the case & collects KYC docs" • • "Trigger sent to independent credit team for FI" Credit bureau check (CRIF & CIBIL) Physical FI & PD by in-house credit manager at residence & workplace Capacity to Pay - Use of non-traditional income & expense estimation methodologies Willingness to pay - Reference checks Final sanction by centralized credit team Collections "Door-step cash collection" X-bucket (current) collections to be handled by sales team Door-to-door collection allows Company to maintain relations with customer and ensures high collection efficiency Monthly collections - High touch, relationship driven model 32

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