Business Update 1HFY21

BUSINESS UPDATE Customer Cohort Trends Average Services per Customer Cohort Age Year 7 20.9 Year 6 14.8 20.1 Year 5 11.1 17.8 16.3 Year 4 8.6 13.1 13.2 12.9 Year 3 6.7 8.5 10.0 10.2 11.0 Year 2 5.0 6.3 7.3 7.6 7.8 6.6 Cohort Age Average Monthly Revenue per Customer ($) Year 7 3,155 Year 6 2,637 5,785 Year 5 2,303 3,723 4,437 Year 4 1,696 2,689 3,288 4,055 Year 3 1,324 1,695 2,454 2,847 3,598 Year 2 1,240 1,274 1,624 2,027 2,528 2,759 Year 1 2.3 3.3 4.0 4.0 4.0 4.4 4.6 Year 1 433 666 672 1,131 1,249 1,257 2,008 FY14 FY15 FY16 FY17 Customer Cohort Year FY18 FY19 FY20 CAGR¹ 44% 43% 42% 48% 66% 50% FY14 FY15 FY16 FY17 Customer Cohort Year FY18 FY19 FY20 CAGR¹ 39% 54% 60% 53% 70% 119% Average Services per Customer² 9.1 +17% Customer spend increases over time as a result of service uptake and adoption Note: Yearly cohorts are customers acquired in a given reporting year 1. Compound average growth rate for each customer cohort is calculated for the period from end of Year 1 to 30 June 2020. 2. At 30 June 2020; percentage represents growth compared to 12 months earlier 3. Represents June 2020 MRR divided by total customers at 30 June 2020; percentage represents movement compared to 12 months earlier Average Revenue per Customer³ $3,068 +27% Megaport 16

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