2Q 2023 Investor Presentation
In strong position to deliver the "Bank of the Future" | Good progress made on strategy implementation
Bank
Build on our core
OF
Outperform our competition
The
Transform technology
Future
Focus on new client needs
Grow Retail including Private Sector
Retail financing growth
SAR 251 Bn.
FY 2020
Customer Experience
Customer NPS
71%
SAR 429 Bn.
66%
2Q 2023
FY 2020
Expand Corporate
Corporate financing growth
SAR 53 Bn.
FY 2020
127%
Bank of Choice for SMEs
SME Financing growth
SAR 10 Bn.
FY 2020
Digital Core Banking Platform
Digital/Manual ratio
Become Leading Finance Company
Emkan financing total (SAR)
+5%
71%
2Q 2023
83/17
+10%
93/7
SAR 3.2 Bn.
FY 2020
2Q 2023
FY 2020
Preferred Employer
Employee Engagement Index
SAR 121 Bn.
70%
2Q 2023
FY 2020
+4%
Market Share
Market share of KSA banking assets
177%
SAR 27 Bn.
16.9%
2Q 2023
FY 2020
Grow Demand Deposits
Demand Deposits growth
SAR 333 Bn.
FY 2020
11%
+5%
Preferred Loyalty Program
Loyalty program customers enrolled
263%
SAR 368 Bn.
2.4mm
2Q 2023
FY 2020
Improve Revenue Mix
Non-yield Income to Operating Income
18.4%
FY 2020
+6%
2Q 2023 Investor Presentation
Leader in Financial Conduct
ESG Rating
212%
SAR 10.0 Bn.
2Q 2023
Data Leader for Customer Insights
Active Digital Customer penetration
Develop Best Payments Solution
POS Market Share
74%
7.9mm
2Q 2022
FY 2020
54%
Modernize our technology
Number of Robots
21.9%
310
2Q 2023
FY 2020
12.2mm
2Q 2023
28.4%
FY 2020
36.5%
+8%
2Q 2023
Grow Private Bank
New Private Banking products
65%
510
2Q 2023
FY 2020
Leverage our Infrastructure
Alrajhi Banking App Rating
8.7mm
4.8
2Q 2023
FY 2020
Adopt Agile Delivery
Transactions per month average
24.2%
BB
+1
BBB
295mm
2Q 2023
FY 2020
2Q 2023
FY 2020
16
163%
Expand our customer reach
Number of Active customers
4.7
9.6mm
2Q 2023
FY 2020
51%
17
2Q 2023
14.5mm
2Q 2024
Deepen Relationships via X-Sell
360-degree system to serve clients
777mm
2Q 2023
FY 2020
100%
2Q 2023
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