2022-24 Strategic Plan Update

AT A GLANCE CaixaBank Group at a glance. Leading bancassurance franchise in Spain Portugal CaixaBank Omni-channel distribution platform and comprehensive offering with own leading factories 20.1 M €607 Bn €354 Bn €630 Bn 4,191 Clients Total assets Client loans (gross) Client funds Branches 12,594 ATMs 44,863 11.5 M I 0.9 M Employees 23% 125% Market share in loans I deposits (1) 29% 26% 42% Market share in long-term savings(1)(2) Market share in life- risk insurance (1) Penetration in digital clients(1) VidaCaixa #1 Life-insurance Group in Spain CaixaBank #1 CaixaBank #1 In Mutual funds in Spain By credit card turnover in Spain Financial strength: step-up in profitability backed by a solid balance sheet Digital clients Spain | Portugal MicroBank #1 Private micro-finance entity in Europe A unique way of banking: strong commitment to support society and to sustainability >140K €27 Bn €4.8 Bn 15.6% 40.9% Market cap(3) FY23 Net income FY23 ROTE FY23 C/I Microcredits granted in 2023 (1) 783 Towns (1) served by mobile branches 360K Clients with social or basic accounts(1) 2 | A | 16.1 Sustainable Fitch I CDP I Sustainalytics 10.5% 2.7% 173% 215% 12.4% Dividend yield(4) % NPL 1% NPL coverage % LCR eop % CET1 ex IFRS9 TA Net zero Carbon emissions by 2050 #1 #1 By green financing in EMEA (2023)(5) In Europe by SDG bond issues in 2019-23(6) ~€64 Bn Mobilisation of sust. finance 2022-24e(7) (1) In Spain. (2) Includes mutual funds, pension plans and savings insurance. (3) As of YE23 and excluding treasury shares. (4) FY23 dividend divided by the share price at 31 December 2023. (5) Source: LSEG-Refinitiv. (6) Source: Dealogic. (7) Refer to the glossary for definition. 6

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