Investor Presentaiton

Focus areas: Access to finance, CSR and Environment DONATE • • . • • • Access to Finance 46.0 mn lives covered through micro insurance products • 56.8 mn lives covered in total 87.1% One of the best persistency1 ratios (13th month) in the industry. 24x7 service architecture; >90% self- help usage 97.9% One of the best claim settlement ratios² in the industry; 1.4 days³ average TAT Insurance awareness campaigns, focus on right selling & product suitability ⚫ Robust policy & framework for grievance redressal ICICI PRUDENTIAL LIFE INSURANCE • CSR *109.8 million spent for COVID-19 pandemic and CSR initiatives 26.5 mn contributed to PM CARES fund by employees including 1 month salary by top management 159,000 Candidates trained till March 2021 by ICICI Academy for Skills 14,000 youths benefited in FY2021 Environment • ~2,700 tonnes of carbon footprint saved through: . • Responsible consumption of energy. Water conservation Replace, reduce and recycle approach 95% of new business applications logged digitally 86% shareholders communicated digitally Figures mentioned are for financial year ended March 31, 2021 Computed as per IRDAI circular dated January 23, 2014 2. Individual death claims 1. 3. Average turnaround time for non-investigated claims from receipt of last requirement 40

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