Investor Presentaiton

INFRASTRUCTURE FOR THE FUTURE SAFETY AND SOCIAL Fostering a safety culture and supporting the customers and community in which our networks operate Victoria Power Networks Initiatives/Achievements Implementing a Human Factors Improvement Program aimed at improving capabilities to identify and eliminate errors that can lead to incidents or injuries Updated field inspection checklists to address work stream-specific requirements aimed at improving the identification of risks Piloted a virtual reality (VR) training program providing a safe environment for staff to virtually engage with substations and realistic work site environments Created ten new jobs at a Bendigo contact centre to further enhance customer service during the coronavirus pandemic Supported multiple community events through sponsorship and volunteering with employees once again on track to achieve their annual target of 2,000 volunteer hours SA Power Networks Initiatives/Achievements Implementing a Contractor Management System with Kineo SitePass. Planned rollout is on track for full implementation by the end of 2020 Increased focus on analysis of data within Enablon - SA Power Networks safety and event management system to drive opportunities for ongoing improvement Developing innovative and cost-effective approaches to deal with issues emerging from rapidly increasing levels of rooftop solar generation Embedded a Customer Consultative Panel that has been in place since 2009 which ensures the customer voice is considered in decision making and consists of a range of key stakeholder groups Employee Foundation has exceeded significant milestones in donating over $3 million to the South Australian community TransGrid Initiatives / Achievements Launched an end-to-end Contractor Safety Management System providing real-time data to site managers and line leadership teams Facilitated a Health and Safety Reset in May with all employees and contractors emphasising commitment to a safe workplace for all Leveraging innovative drone technology to complete transmission line stringing across more challenging sections of the electricity grid Reconciliation Action Plan 'Innovate' was launched in February 2020. 72 initiatives are outlined across the 3 commitment areas of Respect, Relationships and Opportunities. The second phase of Reconciliation builds on strong foundations. Donating over $170,000 through TransGrid's Community Partnerships Program to 28 not-for-profit groups as part of TransGrid's ongoing commitment to build positive relationships with local communities Spark Infrastructure | Investor Presentation | August 2020 35

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