Retail Banking Financial Update

REMITTANCES AND POTENTIAL IN GEORGIAN EMIGRANTS • MARKET POTENTIAL RECEIVED REMITTANCES AT BOG THOUSANDS c. 1.3 min 350k 65 Georgians living abroad in need Active customers 55 of daily banking services US$ 1.9 bln Forecast to be transferred in 2020 (US$ 1.75bln in 2019) c.350 k Customers with high potential for loans and deposits* * More than three transfers in the last 12 months 45 GEL1.7bln 35 23.9 25 45 Loan portfolio 18.0 13.8 15 9.2 5 GEL1.5 bln Deposit portfolio -5 40.5 38.3 43.3 44.2 44.2 19 63.1 50% 45% 47.6 40% 46.2 35% 30% 25% 20% 15% 10% 5% Jan-20 Feb-20 Mar-20 Apr-20 May-20 Jun-20 Jul-20 Aug-20 Sep-20 Oct-20 Nov-20 Dec-20 Received Remittances - Digital offloading rate 0%

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