UK Platform Transformation Programme
Optimisation Phase 1: £14m achieved in H1 20
What we have done
➤ Simplification and unification of central support functions
commenced
Quick win tactical efficiencies delivered
➤ Staff restructuring initiated; day-rate contractor reductions
and third-party contracts renegotiated
System changes to support further rationalisation
commenced; robotics introduced in Quilter International
Odd-lot Offer and legal entity rationalisation
What we have left to do
Fully transform our support functions into centres
of excellence
➤ General ledger and integrated HR and Procurement system
implementation
Automate more of the Advice process
Standardise processes and automate operations as
appropriate
Optimisation initiatives to support two percentage point improvement in 2021 operating margin vs 2020 outturn
Quilter
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