Strategic Expansion and Growth

Asia Markets with "May low" Indonesia Enhancing & diversifying distribution • Agent recruits² +50%; agent count+13% to 285k #1 Overall & agency³,4 • ⚫ # of MDRT +48% to >1,000; largest in Indonesia • Broadening product range 17 product launches in last 12 months PRUTop (CI rider) & PRUCinta (traditional Sharia) contributed 22% of agency APE PRUworks APE $7.5m, lives assured c.180k (launched in Jul'19) Future-proof - Modernise platform ⚫ 100% of product capable of being sold online (approval to sell ILP in Jun) 3m Pulse downloads6 (up from 0.5m in early March) Digital products launched: PayLater Protect (OVO), PRUTect Care (Pulse) • Singapore Continued focus on quality H&P APE +6%, sales mix +8 ppts to 29% #1 Overall regular premium sales 3,5 • Strong customer retention of 99% • Renewal premiums +' +10% • MDRT members +37% #1 • Broadening capabilities 100% of products capable of being sold online; all processes virtualised across agency & bank Agency RP sales 3,5 • 77% of agency cases sold virtually in 2Q • PRUworks growing strongly, APE +30%, no. of schemes +10% to 2.1k and lives assured +51% to 150k #4 Group NB sales 3,5 APE -19% to $123m Sequential rebound June/May growth Shariah NBP Earnings¹ APE 2.0x -1% +39% $249m -21% to $229m Sequential rebound June/May 2.2x growth Protection APE Earnings¹ +6% +20% $262m PRUDENTIAL On a constant exchange rate basis unless stated otherwise. 1. IFRS pre-tax operating profit 2. Year on year change vs HY19 3. As of 1Q20 market statistics 4. Source: AAJI 5. Source: LIA 6. As at 05 August 2020 29 29

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