Q1 2023 Financial Results

Digital Progress: All-Bank • Canada: Progress across all key metrics as customer adoption of Digital continues. • Pacific Alliance: Continued digital progress with steady increase in digital and mobile customers across all countries. Digital Adoption (%) +300 bps 56% 59% 56% 59% 50% 43% +1,600 bps +8% Active Digital Users (#000) 7,524 8,733 8,073 8,193 8,812 6,316 40% 2019 2020 2021 2022 Q1/22 Q1/23 +11% 2019 2020 2021 2022 Q1/22 Q1/23 Active Mobile Users (#'000)1 5,903 6,727 7,496 6,873 7,661 4,513 Digital Sales (%) 70% 2019 2020 2021 2022 Q1/22 Q1/23 +500 bps +100 bps 50% 50% 45% 42% 36% 28% Self-Serve Transactions 89% 92% 92% 92% 93% 81% +2,200 bps +1,200 bps (%)² 2019 2020 2021 2022 Q1/22 Q1/23 2019 2020 2021 2022 Q1/22 Q1/23 12019 uses historical estimation based on available mobile user data for Colombia and Chile 2 Self-serve transactions for prior periods have been restated to conform to the current presentation 13

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