Investor Presentaiton

product responsibility INDICATOR CONTENT 2012 MEXICO Irregularities causing the execution of the comparative procedure in force at units were correctly immediately, and the Consumer Protection Agency received the corresponding evidence. Legal department constantly reminds stores of comparative advertising guidelines. 2012 CAM 2013 MEXICO Irregularities causing the execution of the comparative procedure in force at units were correctly immediately, and the Consumer Protection Agency received the corresponding evidence. Legal department constantly reminds stores of comparative advertising guidelines. PR8 Number of substantiated complaints regarding breaches of customer privacy and loss of customer data. PR9 Value of significant fines for non-compliance with laws and regulations concerning supply and use of products. and services from the organization. OiPR Other significant social responsibility and sustainability activities. Privacy and data leaks complaints Legitimate . Illegitimate . . Third-parties, related to the organization From regulatory organisms Amount of significant fines. • Conflicts of interest NA NA NA No significant fines were reported in the period (fines over $1.2 million pesos are considered significant). All Walmart de México management annually report any situation that may generate a conflict of interest. We currently have 3,392 questionnaires. New management is being included every month. NA All Walmart de México management annually report any situation that may generate a conflict of interest. New management is being included every month. 2013 Financial and Social Responsibility Report NA NA 2013 CAM 125

View entire presentation