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Investor Presentaiton

Chega Mais Onboarding Program PROGRAMA DE INTEGRAÇÃO Chega #SOMOSTODOSREDEDOR Geared towards making the adaptation of new employees and leaders to our culture and work environment easier, we released the Chega Mais Onboarding Program in May 2021. Using hybrid methodology, the Program brings together the content offered through our Distance Learning platform - Portal do Saber, and in-person DIXTAL activities. It also presents Rede D'Or São Luiz history, our business model and culture. For a better adaptation of the participants, we have designed a track specially created for leaders. All necessary information to begin the program are in the welcome kit delivered to employees when they are hired. Real Simulation Another 2021 highlight was the resumption of the Real Simulation behavior training. Via Zoom, we have been able to impact Nurses and Nursing Technicians in the states of Rio de Janeiro, São Paulo and Paraná. Through the simulation of real situations in the daily routine of a hospital, it has been possible for recently hired employees to learn and understand the importance of a positive attitude before our clients. For such purpose, the main topics addressed in the simulations are Empathy, Communication, Teamwork and Conflict management. Between May and December, 1,069 employees were trained divided into 33 groups. REDE Conte com a gente. Rio de Janeiro 119 REDE D'OR SÃO LUIZ | Annual Sustainability Report 2021 Click here and watch the video about the Chega Mais Onboarding Program OUR VALUE CREATION | Human Capital Training Hour per Employee Progression (HHT, in Portuguese) (GRI 404-1) 2019 2020 2021 Jan 1.87 1.60 1.18 Feb 1.88 1.92 1.35 Mar 1.88 1.37 1.33 Apr 1.81 1.74 1.49 May 2.34 1.50 1.71 Jun 1.68 1.41 1.70 Jul 1.82 1.47 1.93 Aug 1.89 1.52 1.93 Sep 2.32 1.41 1.92 Oct 2.70 1.91 1.54 Nov 1.91 1.56 1.70 Dec 1.60 1.24 1.62 Entre Líderes Program In order to support the development of Rede D'Or São Luiz's leaders, especially due to the challenges brought by our organic growth, since 2020 we have relied on the Entre Líderes program. Produced by Rede D'Or São Luiz' distinguished professionals, partners and specialists, the program encourages active learning practices through short courses. Through video content, podcasts and short texts, the course is intended to encourage leaders to think about people management and their responsibilities given the new business scenario. 120
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