Investor Presentaiton

Our Typical Customer Our customer demographics... Average age 53 years REGIONAL MANAGEMENT How we solve their financial needs... Debt Annual income (1) consolidation 16% $45,000 Homeownership 57% Originations (1) Cash needs 12% Auto-related 9% Home-related 8% Household bills 23% Other 14% Some college or advanced degree (1) 61% (1) Sourced from Fall 2020 Customer Satisfaction Survey Medical 6% Family event related 12% 11

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