Financial Analysis Presentation

C/I ratio in line with target, with long-term aspiration to achieve low-40s tub . Cost-to-Income Ratio C/I ratio (excluded PPA impact) 45% 45% 45% 45% 45% 46% 46% 46% Flat QoQ and YoY 46% 46% Flat YoY 3Q20 2Q21 3Q21 9M20 9M21 With the pressure on income affected from Covid-19, C/I ratio was at 46% with the effort in accelerating cost saving synergies to self-fund integration expenses. If excluded PPA impact, cost to income ratio would have been at 45%. C/I ratio in 4Q21 is expected to remain at high-40s but within the guidance due to the remaining EBT expenses i.e. delay in rebranding activities, delay in assets transfer, resulted in postpone recognition the subrogation expense 18

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