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Investor Presentaiton

Appendix 9 Transforming our business for the future of trade 3 Tangible progress in the transformation journey Digital transformation Simplification and automation Full Digital Offering Omni-channels across all products; 100% STP1 Trade Loans launched; Mobile app to authorise and track transactions, documents and containers in real time: 7.5k users Process simplification Automated 88% of steps required to issue a standard guarantee²; deployed 60+ robots to automate manual, repetitive activity New data-enabled solutions Real time credit decisioning using supply chain data feeds, making finance available in minutes e.g. Merchant lending (Alibaba) Customer Surveillance Deployed industry first automation of Sanctions and AML controls covering 96% and 72% 4 of volumes, respectively; removed all manual activity; increased risk detection accuracy Blockchain Progress in commercialising blockchain; rule books agreed; c.50 industry leading transactions додев Cognitive automation Deployment of cognitive and cloud- based Al technology to dematerialise paper and automate manual checks (covering 53% of volumes) Systems/ Platforms HSBC Trade Solutions New, holistic, future-proof trade IT stack; now live in HK with c.2k3 clients for Guarantees, Supply Chain Finance and Asset Distribution6 Supply Chain Cloud Platforms Deployed market leading cloud-based platform in 13 markets (c.40% 5 of total volume) with globally consistent, 100% digital client and supplier experience Trade as a Service Enabling clients to sell more and faster through own and third party platforms; e.g. Point of Sale financing (Google) 1. STP Straight Through Processing 5. Jul 20 Assets 2. 3. Standard guarantee requested through the customer channel As at 30 June 2020 6. GTRF assets distributed into the secondary market to a diversified set of investors (banks or non-banks) 4. FY19 volume (transaction count for Doc Trade and Guarantees) 19 |PUBLIC❘
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