Sustainability Report 2020

108 Creating value Who we are? Accelerating actions to achieve the SDGs | People | Planet | Prosperity | Peace | Partnerships | Appendices GRI STANDARD GRI 404: Training and Education GRI 405: Diversity and Equal Opportunity CONTENT 404-1 Average hours of training per year per employee 404-2 Programs for upgrading employee skills and transition assistance programs 404-3 Percentage of employees receiving regular performance and career development reviews 405-1 Diversity of governance bodies and employees 405-2 Ratio of basic salary and remuneration of women to men PAGE/DIRECT ANSWER Training and development p. 28 Our people p. 25 Human Capital p.27 Training and development p. 28 Promotions p. 35 Our people p. 25 Human Capital, PetStar... Bien!, Well-being model p. 27 Training and development p. 28 Leadership Model for Excellence p. 30 High Performance Work Teams p. 34 Quality of Life p. 35 Promotions p. 35 Our people p. 25 Human Capital p.27 Training and development p. 28 Promotions p. 35 Does not apply. SOCIAL NO DISCRIMINATION GRI 103: Management Approach GRI 406: Non discrimination 103-1 Explanation of the material topic and Its Coverage 103-2 Management Approach and Its Components 103-3 Management Approach Evaluation 406-1 Discrimination Cases and Corrective Actions Taken HUMAN RIGHTS EVALUATION Code of Ethics and Code of Conduct p. 77 Code of Ethics and Code of Conduct p. 77 Code of Ethics and Code of Conduct p. 77 Non-compliance Transparency Mailbox p. 77 GRI 103: Management Approach Sustainability Report PETSTAR 2020 103-1 Explanation of the material topic and Its Coverage Guiding principles p. 75 Human Rights and Business Initiative p. 76 Supply Policy Free of Child Labor p. 77 Code of Ethics and Code of Conduct p. 77 Conduct Guide to Live the Values p. 78 OMMISIONS E> GRI STANDARD CONTENT Creating value | Who we are? Accelerating actions | People | Planet | Prosperity | Peace | Partnerships | Appendices to achieve the SDGs PAGE/DIRECT ANSWER 103-2 Management Approach and Its Components GRI 103: Management Approach GRI 412: Human Rights Evaluation GRI 413: Local Communities GRI 416: Costumer Health and Safety GRI 419: Socioeconomic Compliance 103-3 Management Approach Evaluation 412-1 Operations subject to reviews or evaluations of impact on human rights 412-2 Employee training in human rights policies or procedures 412-3 Significant investment agreements and contracts with human rights clauses or subject to human rights assessment 413-1 Operations With the Participation of Local Community, Impact Evaluations and Development Programs 413-2 Operations with significant actual and potential negative impacts on local communities 416-1 Assessment of the health and safety impacts of product and service categories 416-2 Incidents of non-compliance concerning the health and safety impacts of products and services 419-1 Non-compliance with laws and regulations in the social and economic spheres Guiding principles p. 75 Human Rights and Business Initiative p. 76 Supply Policy Free of Child Labor p. 77 Code of Ethics and Code of Conduct p. 77 Conduct Guide to Live the Values p. 78 Guiding principles p. 75 Human Rights and Business Initiative p. 76 Supply Policy Free of Child Labor p. 77 Code of Ethics and Code of Conduct p. Conduct Guide to Live the Values p. 78 Supply Policy Free of Child Labor p. 77 Human Capital p.27 Training and development p. 28 Supply Policy Free of Child Labor p. 77 Supply Policy Free of Child Labor p. 77 Transparency mailbox p. 78 Security and health p. 36 Does not apply. Cradle to Cradle p. 65 Does not apply. Does not apply. 77 OMMISIONS Sustainability Report 2020 PETSTAR 109

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