Financial Well-being and Sustainable Growth
NOMURA
Understanding engagement through employee surveys
Conduct all-employee survey each year to gain comprehensive view of employee engagement
Overview of 2022 Nomura Group employee survey
Period: July 2022
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Universe: All Group employees (approx. 27,000)
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Response rate: 88%
Five areas improved vs. last year
Client centricity
Putting clients at the heart of everything we do is not just a slogan but shows up in our actions
Code of Conduct
I refer to the Nomura 5 YES in the Nomura Group Code of Conduct and have discussed them
Digitalization
D&I
Productivity
I use digital (actively use data analysis, new systems and tools) to deliver results
I understand the meaning and issues of D&I and can explain to others
Decision making for day-to-day operations requires many approvals and takes time ('Disagree' counted as positive response)
Our strengths as seen from score analysis
Results of analysis by research company on absolute scores for each question and peer comparison show the following five areas as our strengths globally
1. Firm has clear long-term targets and strategic direction, high understanding of KPIs and action we need to take to reach goals
2. People are encouraged to take on challenges to try new and better ways of doing things, collaborative culture to provide better services to clients
3. Emphasis placed on managing sensitive information, abiding by Code of Conduct and managing business risks and issues
4. A workplace where Diversity is accepted and there is no place for harassment
5. As a result, strong sense of ownership for individual results and strong desire to contribute
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