Funding Agreement-Backed Note Program
5
Continued Investment in Business
Continued investments to grow investment strategies and increase distribution productivity and capacity
HPS
Partnership
Group
Benefits
■ On February 7, 2022, Guardian acquired a minority equity stake in HPS Investment Partners, a leading global investment firm; the strategic
partnership will enable close collaboration and allow the two companies to share best practices and investment insights
■ Guardian will provide HPS capital to invest and manage across a range of private-credit strategies
■ Investing resources across the group benefits value chain to expand this business which is capital-light and generates a non-interest rate sensitive
revenue stream
■ Strategy to outgrow peers by enhancing customer experience, expanding distribution reach and effectiveness, strengthening product offerings,
and modernizing end-to-end enabling capabilities through digitization and modernization
Distribution
Client Service
■ Investing significant resources in expanding and strengthening our distribution, including expansion into the worksite market, and facilitating the
succession of general agencies
■ Continue to expand our digital direct-to-consumer strategy in order to complement our traditional General Agency system and expand our
customer reach
■
■
Management team remains committed to distributional excellence to generate profitable growth for the company
Specific customer segments targeted via appropriate channels. Leveraging technology to deliver products and services more efficiently
■ Remain committed to providing superior service that has been recognized by renowned organizations such as J.D. Power and DALBAR
Technology
Initiatives
■
Fully implement artificial intelligence, machine learning and robotic process automation across businesses
Big data and analytics
Guardian
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