Investor Presentaiton
4Q22 HIGHLIGHTS
TOP LINE GROWTH AND IMPROVEMENTS IN IMPORTANT INDICATORS
01
06
ESG &
CULTURE
TOP LINE
02
GPA
PROFITABILITY
alimentando
sonhos e vidas
NPS
05
EXPANSION
04
DIGITAL
I - Excluding gas stations; 2 - Desconsidering sales from hypermarkets in 4Q21
03
TOP LINE¹
ΟΙ
Total sales growth of 16.8% e 7.3% on same-store sales¹ vs
4Q2I
■ Same-stores sales speed up over 3Q22, +7.3% vs.
+6.6%;
■ Reduction of 110bps stockouts level vs. 4Q21;
■ Increase of 290bps in the share of perishables over total
sales vs. 4Q21, within 420bps progress in Pão de Açúcar
banner, reaching share of 47.9% in 2022
02
NPS
Progress of +1,960bps vs. IQ22. Improvement in all
banners, highlight to Pão de Açúcar (+2,020bps)
Advance on the top 3 detractors:
■
Reduction of queues with the self check-outs
implementation (82% of supermarket stores
and 32% of proximity stores with self check-
outs);
■ Reduction of product price divergence;
■ Gradual fall in stockouts since beggining 2022
03
DIGITAL
Food retail leader with R$ 1.7 billion in GMV in 2022,
within R$ 448 million in 4Q22, growth of 7.0%²
☐
60 minutes delivery ("Pra já") available in 200 stores;
■ Same Day Delivery reaches 70% of orders vs. 40% in
2021;
"
Speed up of express operation (up to 30 minutes) with
iFood partnership in 62 proximity stores;
Partnership with Magazine Luiza extended besides new
operations with Shopee and iFood Shopping;
■ Increase of +270,000 app active users in the month
between 4Q22 and 3Q22, reaching 1.2 million active users
in the month
+1960bps
IQ22
2Q22
3Q22
4Q22
NPS Progress
GPA 4View entire presentation