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Investor Presentaiton

REQUIRES CUSTOM-BUILT TECHNOLOGY AND OPERATIONAL PLATFORM Technology Platform wayfair Operational Platform • . • Proprietary and purpose built Real-time data, dynamic changes Personalization Mobile optimized Running at massive scale • 300+ engineers / data scientists Over 14 million orders since inception Q3 2014 North America average time to ship of 2.1 days • Extensive supplier integration and direct fulfillment network • Proprietary transportation network • Minimal inventory and capex 500+ customer service reps 13
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