2021-2023 Sustainability Plan and Financial Performance

...as well as in the digital and platform development enel journey Platformisation process Enel's Platform CURRENT FUTURE >2020 2016-19 Setting the digital foundations Pillars digitalization (customer, asset, people) 100% applications in Cloud Enel as an array of platforms ✓ Digital Platform architecture New operating & business models Global development, E&C and asset management platforms Global development and asset management platforms Customer operation global platform B2C E-Home, B2B: Flexibility services B2G: Smart cities solutions Customer operation global platform 8

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