ANNUAL INTEGRATED REPORT 2021
ANNUAL INTEGRATED REPORT 2021 | AXTEL
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Axtel Labs
Axtel Labs is a research and development
laboratory where we explore and experiment
with emerging technologies such as artificial
intelligence, Big Data, Internet of Things and
blockchain, among others, to create digital
products and services we can launch on the
market. In 2021, Axtel Labs worked on the
development of three new projects:
1. ARPI
Value proposal: to help manufacturing
companies identify defects in their
products automatically, quickly, and
accurately using computer vision and
artificial intelligence technology.
1. Unbreakable Internet
Value proposal: enables 24/7 connectivity
for businesses that depend on the Internet
for their operations, supporting them
with a solution that intelligently combines
several providers and guarantees vital
business operations at any time and
without interruption.
1. CODEX
Value proposal: Document data extraction
application programming interface
(API) that correlates fields with data,
transforming unstructured data into
structured data with a very high level of
confidence.
In addition to the actions involving the Axtel
innovation model, we use innovation to become
more flexible and agile in our internal processes
and customer service. In 2021 we implemented
the AGILE culture for infrastructure and
operations management. This means our
projects are now subject to a methodology
consisting of planning, design, development,
testing, repetition, and feedback until reaching
the final launch of a process or solution.
To achieve this we...
Created over 20 teams with
Kanban practices.
Trained 230 people in agility
practices.
Trained and certified eight
coaches in agile practices, Kanban
Management Professional and
Management 3.0.
Trained executive officers and
managers in Kanban for Leaders.
Provided over 700 hours of team
mentoring to implement the agility
strategy.
AS A RESULT, THE AREA
RESPONSIBLE FOR ATTENTION
TO FAILURES REDUCED
INCIDENT ATTENTION TIMES BY
ALMOST 70%
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