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Investor Presentaiton

Strategic priorities Our purpose is to connect communities and empower lives Focusing on safety, leadership and people Promotion and maintenance of a strong safety culture and safety performance Building a strong executive leadership group with commercial capabilities to drive transformation Delivering on customer and stakeholder expectations Balancing customer affordability focus with improving customer experience Preparing the grid for a lower carbon future and taking a customer centric approach to investment planning 2 Optimising the business environment 5 Focus on cost effectively maintaining current reliability levels Technological investment Delivering incremental value to Ausgrid's business and end customers by improving customer service, cyber security, information, communication and technology services Driving operational excellence through Ausgrid's Transformation Program Improving operating efficiencies and right-sizing the workforce, so Ausgrid can continue providing end customers with safe, reliable and affordable electricity supply while improving profitability Pursuing modest growth opportunities in unregulated businesses Pursuing growth opportunities in Ausgrid's unregulated business and developing innovative energy solution offerings, such as smart metering services, electrical infrastructure and telecommunications infrastructure 18 Ausgrid
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