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Investor Presentaiton

Metropolis is well placed Category Doctor Influence Price Factor Online aggregators Impact METROPOLIS The Pathology Specialist Acute Patient Chronic Patient Preventive Customers Highest Lowest Lowest I Appx. 80% of the volumes at I METROPOLIS The Pathology Specialist Well placed to tackle increased competition Metropolis comes from acute patients which are highly influenced by doctors where we have a strong foothold ✓ Acute patients are least concerned about pricing as improvement in their health is their immediate priority ✓ Hence, a major chunk of revenue for metropolis is stickier & sustainable in nature I I I | I I I I I I I I I I I | I I I I I Moderate Moderate Moderate Lowest Highest Highest Appx. 18% of the volumes at Metropolis comes from chronic patients which are moderately influenced by doctors and price ✓ Our strategy to protect disruption in this segment is to launch loyalty benefits for chronic customers as they require tests at regular intervals ✓ Loyalty benefits will help us to make our chronic patient business stickier in nature as they will find no value by switching over to other player Appx. 2% of the volumes at Metropolis comes from preventive customers who opts for wellness tests The segment within wellness which is facing highest disruption is budget wellness while Metropolis has always focused on premium wellness Premium wellness customers tend to go for quality and not price. Hence, we expect our premium wellness segment to grow sustainably I 1 I I I I I | I | I I | I
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