Investor Presentaiton

OUR OPERATION Code of Conduct GRI 102-25 Our Code of Conduct informs employees on expected behavior in the relationship with colleagues and other stakeholders (clients, suppliers, government operatives, community and the press). The Code covers several topics, including laws, standards and regulations, professional conduct, transparency in relationships and mutual responsibility. All employees must be informed and accept the Company's Code of Conduct by signing a statement electronically. If applicable, they must also inform the company about any situation that might be considered a possible conflict of interest. Periodic reviews have enabled us to keep our Code of Conduct up to date regarding changes in social behaviors, laws and regulations, such as the Brazilian General Data Protection Act (LGPD, in Portuguese). Complying with the legislation in force, the Company does not make contributions to political campaigns, political parties, lobbyists or lobby organizations, trade association and other groups exempt from paying taxes. Anti-Corruption Corporate Policy The main purposes of Rede D'Or São Luiz's Anti-Corruption Corporate Policy are to prevent bribes and corruption, maintain our image and reputation and enable the immediate response to any matters on conduct. The document covers specific topics, such as the receipt and offer of gifts, political contributions, recordkeeping and internal controls, training and rules enforcement. The Policy is applicable to all of Rede D'Or São Luiz's directors, executive officers, employees, representatives and third parties. Ethical guidelines campaigns To help our Employees with understanding attitudes that can be considered potential acts that violate our code of conduct's ethical guidelines, we carried out communication campaigns addressing material topics to the company as well as society, such as sexual harassment and discrimination. Integrity Program Our Integrity Program sets forth the implementation of mechanisms used to prevent, identify and fight corruption, bribery and frauds in bidding processes and the relationship with Public Authorities, ensuring Rede D'Or São Luiz's full commitment to ethics and transparency. It is based on the Brazilian Anti-Corruption Law (12.846/13) and the respective decree (8.420/15) and relies on the commitment of the senior management, who safeguards its application to the Company's daily activities. Pillars of the Integrity Program Risks and Controls Whistleblowing Channel Accountability and Independence Policies, rules and procedures Communication and training Senior management commitment Programa de Integridade REDE D'OR SÃO LUIZ REDE POR SÃO LUIZ To spread and consolidate the compliance and anti-corruption culture at Rede D'Or São Luiz, we offer specific training on the topics to our internal stakeholders. Throughout 2020 and 2021, after the implementation of the DL (distance learning platform), 55,855 employees completed the compliance training, which have included topics related to Rede D'Or São Luiz's code of conduct and internal rules regarding the topic, accounting for 87% of our total staff. Furthermore, we also made available a training focused on anti-corruption practices, with 2,015 managers trained and approved, accounting for 85% of our target audience. 51 REDE D'OR SÃO LUIZ | Annual Sustainability Report 2021 52

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