Investor Presentaiton

Initiatives since Announcing Speed up "Move up" (1) Revised Timetables for Last-Train and First- Train Services Revised timetables for last- train services 18 line segments Revised timetables for first-train services 5 line segments Increased the speed of upgrading and maintenance to enhance services and to implement work-style reform for railway construction work and catered to changes in customers' behavior that have resulted from COVID-19 New JRE POINT Awards Launched new JRE POINT awards to suit increasingly diverse commuting styles JRE POINT JRE POINT \3.15 START/ Registered users 新大宮 Off-Peak Point Service \3.1 START/ Repeater Point Service 0000 0.00 Suted Approx.340,000 Sulca Su ca on April 25 Users in March Approx. 390,000 JR JR-EAST Introduced Automatic Train Operation (ATO) Devices and (Increased Line Segments with) Driver-Only Services, etc. Introduced and began using ATO devices on the Joban Line (local services) J Conducted test runs of a large autonomous driving bus specifically designed for BRT Began Introduction of Regional Collaboration IC Cards Unique regional services, such as bus commuter passes and discounts Suica services, such as tickets and electronic money that can be used in the Suica area, etc. Future roadmap (plan) Introduction in March 2021 Tochigi Prefecture totra Iwate Prefecture Iwate Green Pass Spring 2022 Akita Prefecture, Yamagata Prefecture, Gunma Prefecture Aomori Prefecture (Aomori area, Hachinohe area) Iwate Prefecture (additional transportation operators) Increased driver-only services Uchibo Line, Sotobo Line, Kashima Line, Oga Line, Mito Line 2in1 tetra Promoting introduction outside of the Suica usage area Spring 2023 Tochigi Prefecture (additional transportation operators) From spring 2023 onward (Reference) Expansion of railway area Suica to be usable at 44 railway stations in Aomori Prefecture, Iwate Prefecture, and Akita Prefecture 7

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