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Inbound Travel Overview List of Products & Services ■Top three inbound player in India by sales¹ Individual tours ■Emergency medical assistance Two brands: TCI Thomas Cook Group escorted tours ■Airport transfers ■ Key markets: Europe, Japan and the US Broad network of travel agents and tour operators worldwide ■ MICE Excursions (1) Ministry of Tourism, Government of India. Strategy ■Development of Comprehensive Product Portfolio ■Improved Customer Reach & Service Delivery ■Margin Improvement - Leveraging scale - Increased operating efficiency ■Increased promotion Online presence Thomas Cook 12

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