Australian Housing Dynamics and Affordability
SUPPORTING OUR CUSTOMERS AND TRAINING OUR STAFF ON THE
DEVELOPMENT OF LOW CARBON TRANSITION PLANS
CUSTOMER MANAGEMENT AND STAFF TRAINING
ANZ customer management informed by climate-related
engagement
•
•
We have identified carbon-intensive sectors most likely to be
impacted by climate change
There are 100 of our largest emitting business customers in those
sectors
We are supporting these customers to establish, or strengthen their
low carbon transition plans
We will use the results of this engagement to inform our risk
assessment of customers in these sectors
Training our staff to engage with customers on climate-risk
This year we provided training to over 1,000 bankers in our
Institutional and Corporate businesses. The training covered:
•
•
how climate-related risks and opportunities might manifest
for our customers
what elements we would expect to see in a robust transition
plan
market and regulatory drivers that are focusing stakeholder
attention on our customers
whether they have plans in place to manage their climate-
related risks and opportunities
CUSTOMER EXAMPLE: BHP'S TRANSITION PLANNING
BHP has an integrated strategy including:
Targets to hold net operational emissions at or below FY2017 levels
by FY2022 while continuing to grow their business.
Active stewardship role working with customers, suppliers and other
value chain participants to influence reductions in scope 3 including:
A commitment to spend US$400m to develop technology to
reduce emissions.
HOW WE SUPPORT OUR CUSTOMERS - INCLUDING
INCORPORATION OF CLIMATE-RISK MANAGEMENT
BAU cycle
Strategic segment
management
Periodic customer
ANZ
CUSTOMER
MANAGEMENT
engagement
Ongoing credit review
BAU staff training
Climate-related cycle
Portfolio assessment of
carbon-intensive sectors
Periodic customer
engagement on
transition plans
Desktop research on
customer disclosures
and statements
Staff training on low-carbon
transition discussion
1.
2019 focus on ANZ staff managing specific higher carbon emitting customers
1. 2019 focus on ANZ staff managing specific higher carbon emitting customers
ANZ
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