Overstock Shareholder Engagement Presentation Deck

Overstock Retail Update: 2020 Focus Product Findability ▪ Enhance mobile web experience ▪ Refine ML model for better site search relevancy ▪ Improve new product content overstock. Smart Value Clarify promotional price messaging ▪ Transform promotional model ▪ Further reduce logistics costs Easy Delivery + Support ■ Optimize ML delivery models ▪ Position inventory for fastest delivery ▪ Improve customer support self-service experience. ▪ Launched "free shipping on everything" initiative in response to COVID-19 15

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