Investor Presentaiton

[Rev. 2016] Consumer Protection No. 46 of 2012 PART III - UNFAIR PRACTICES 12. False representation (1) It is an unfair practice for a person to make a false, misleading or deceptive representation. (2) Without limiting the generality of what constitutes a false, misleading or deceptive representation, the following are included as false, misleading or deceptive representations― (a) a representation that the goods or services have sponsorship, approval, performance characteristics, accessories, uses, ingredients, benefits or qualities they do not have; (b) a representation that the person who is to supply the goods or services has sponsorship, approval, status, affiliation or connection the person does not have; (c) a representation that the goods or services are of a particular standard, quality, grade, style or model, if they are not; (d) a representation that the goods are new, or unused, if they are not or are reconditioned or reclaimed, but the reasonable use of goods to enable the person to service, prepare, test and deliver the goods does not result in the goods being deemed to be used for the purposes of this paragraph; (e) a representation that the goods have been used to an extent that is materially different from the fact; (f) a representation that the goods or services are available for a reason that does not exist; (g) a representation that the goods or services have been supplied in accordance with a previous representation, if they have not; (h) a representation that the goods or services or any part of them are available or can be delivered or performed when the person making the representation knows or ought to know they are not available or cannot be delivered or performed; (i) (j) (k) (1) a representation that the goods or services or any part of them will be available or can be delivered or performed by a specified time when the person making the representation knows or ought to know they will not be available or cannot be delivered or performed by the specified time; a representation that a service, part, replacement or repair is needed or advisable, if it is not; a representation that a specific price advantage exists, if it does not; a representation that misrepresents the authority of a salesperson, representative, employee or agent to negotiate the final terms of the agreement; (m) a representation that the transaction involves or does not involve rights, remedies or obligations if the representation is false, misleading or deceptive; (n) a representation using exaggeration, innuendo or ambiguity as to a material fact or failing to state a material fact if such use or failure deceives or tends to deceive; 15

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