Investor Presentaiton
GameStop's "Four Pillars" Strategy Has Produced Limited Results
1
Optimize the core business
SG&A: "As we discussed
earlier in 2019, this pillar
was expected to deliver
the earliest results, and in
fact this is where we have
made the most
progress..." March 26, 2020
- CEO George Sherman on Q4
2019 earnings call
Commentary:
Adjusted SG&A as a percent of
revenue has increased from
23.9% in fiscal 2018 to 28.6% in
fiscal 2019.
This doesn't seem like
"progress" to us.
2
Become the social / cultural
hub for gaming
Tulsa market test: "Tulsa may or may not
be the answer but it's a first
experiment."* - March 5, 2020 article - CCO
Frank Hamlin
Tulsa market test: "So Tulsa is in a bit of
a state of limbo right now operating at
the same level as other stores at delivery
at door and not really a true
representation of how the store is
intended to work." - March 26, 2020 - CEO
George Sherman on Q4 2019 earnings call
Commentary:
Despite months of planning and
implementation, GameStop cannot articulate
any actionable intelligence from the Tulsa
experiment.
3
Build a frictionless
digital ecosystem
Buy Online, Pick-up In Store: "In
2019, we have built a new web
platform, introduced new
omnichannel capabilities,
including buy-online-pick-up-in-
stores with encouraging results.
However, we are still early in
that activity.” – March 26, 2020 -
CEO George Sherman on Q4 2019
earnings call
Commentary:
-
This concept is nothing extraordinary,
nor is it strategic.
Customers expect retailers to have
these capabilities already. GameStop's
activities here are an attempt to catch
up to the rest of the retail universe, not
a strategic initiative to create a
sustainable competitive advantage.
•
4
Transform vendor
relationships
Vendors: "...we began testing
the concept of digital revenue
sharing with select key
partners."
- March 26, 2020 - CEO George
Sherman on Q4 2019 earnings call
Q: "[can you discuss]...how that
might be different from how
you previously participated in
the digital gaming market?"*:
A: "We're not going to get into
much detail on that...."
- March 26, 2020 - CEO George
Sherman on Q4 2019 earnings call
Commentary:
Management is unable to articulate
how this strategic pillar is any
different than what they've done in
the past.
restore
GameStop
Source: GameStop earnings transcripts, GameStop press releases.
*https://nordic.ign.com/company/34442/feature/how-gamestop-plans-to-save-itself.
**Question asked by Ray Stochel of Consumer Edge Research, LLC.
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