Ooredoo Capital Markets Day

Customer's voice 85 55 Customer Satisfaction Index B2C Brand Equity Index 83 83 82 83 6 6.4 24 83 81 82 83 83 82 81 81 81 81 81 2.7 1.9 2.4 Q1 13 Q2 13 Q3 13 Q4 13 Q1 14 Q2 14 Q3 14 Q4 14 Ooredoo 2012 2013 2014 Ooredoo Vodafone Price Perception 88 87 85 84 82 83 84 86 86 Network Perception 90 90 89 90 88 89 89 89 86 73 74 72 72 74 76 77 80 78 79 77 77 77 77 77 68 Q1 13 Q2 13 Q3 13 Q4 13 Q1 14 Q2 14 Q3 14 Q4 14 Source: Nielsen Ooredoo Vodafone ooredoo Q1 13 Q2 13 Q3 13 Q4 13 Q1 14 Q2 14 Q3 14 Q4 14 Bigger, Faster & Better Ooredoo Vodafone Ooredoo Capital Markets Day | 25 May 2015 | 44 44

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