Investor Presentaiton
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REVIEW OF PERFORMANCE
Looking to the Future
with Confidence
units, of which 130 will be implemented in 2023.
Tanfeeth and People
2022 was dedicated not only to resuming
normality and elevating our services to the
customers we serve, but also to our people.
People are and always will be Tanfeeth's greatest
resource, and we have continued to invest in our
staff through high impact initiatives in 2022. Some
of these include:
Diversity and Inclusion (D&I): Thanks to our D&I
strategy we currently have:
61 nationalities
34 full time People of Determination
employees
33% female representations in leadership
roles
Corporate Social Responsibility (CSR): Tanfeeth
achieved the 10% target for CSR volunteering,
which is equal to 315 unique volunteers and
1,755 volunteering hours.
وربيات دبي الوطن 10
Γ
Group Human Resources
2022 has been a successful year for
Group Human Resources and Emirates NBD's
global workforce.
With a focus on continuous learning and skill
development, a significant investment was made
to upskill and reskill all employees. In doing so,
this will enhance their long-term employability in
a digital era, while allowing Emirates NBD to build
a pipeline of talent for in-demand roles with skill
shortages like Data Engineers and Data Scientists
and contribute to the UAE's long-term digital skill
building agenda. The investment also includes
internal coaching and mentoring programmes
that are currently being rolled-out, including
some in partnership with PwC.
With Emiratisation remaining a top priority,
Emirates NBD successfully increased its
UAE National population by 9% y-o-y. This was
underpinned by a range of investments including
allocating half of the upskilling and reskilling
investment to the Group's Emirati workforce.
Additionally, the second cohort of 'Ruwad',
Emirates NBD's elite, flagship graduate
programme was launched, as was 'Bedaya', its
alternative graduate programme, with a new and
fresh approach to the Group's longest-running
and most popular graduate programme, attracting
over 100 new joiners each year. Reflecting its
focus on offering premium learning opportunities,
in October 2022, 25 senior Emiratis from the
Group completed Oxford University's Exclusive
Professional Leadership Programme in UK.
Opportunities are also available with both
INSEAD and Hult, and Emirates NBD also
expanded its university sponsorship programme
with selected universities, financially supporting
UAE National employees to complete courses
ranging from diplomas to PhDs.
To drive employee engagement and ensure the
Group offers one of the best places to work,
several market-leading benefits were introduced
over 2022. These included doubling maternity
and paternity leave, while introducing adoption
and parental leave, resulting in Emirates NBD
now offering the best family leave policy in the
market. Emirates NBD's medical insurance policy
was expanded while a permanent flexible work
policy was introduced based on employee
feedback, making Emirates NBD Group one of the
only large regional banks or UAE organisations to
offer this level of flexibility to its workforce.
Other key achievements included introducing
non-traditional recruitment. This included hiring
through virtual recruitment fairs as well as
physical events like GITEX, where Emirates NBD
hosted a Metaverse Pavilion that received more
than 500 applications and a DevSlam Hackathon,
attracting over 100 participants across 25 teams.
From an employee wellbeing perspective,
Emirates NBD continued its year-long calendar of
events providing employees with benefits
including free flu shots, on-site doctors and mental
health councillors as three of many examples. For
the first time in three years, the Group's major
annual recognition event, the 'GEM Awards' was
hosted in person at Museum of the Future, Dubai.
Additionally, a dedicated Employee Relations team
was established to drive continuous improvement
to important organisational aspects such as
employee grievances and disputes.
To better communicate these employee initiatives
and benefits externally, Group Human Resources
significantly ramped up its social media presence
Emirates NBD
Emirates NBD officially launches state-of-the-art bank branch in Jeddah Tahliah
ANNUAL REPORT 20
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