CIBC Investor Presentation
ESG Commitments
Commitments
Material Topics
Key Performance indicators
Environment
Social
Social
Social
Inclusive Banking
Social
Inclusive Banking
Social
Employee Engagement
Social
Employee Engagement
Social
Employee Engagement
Social
Social
Culture of inclusion
Culture of inclusion
Sustainable Finance
Client Experience
Privacy & Information
Security
Environmental and sustainable financing
CIBC Enterprise Net Promoter Score
Number of privacy findings against CIBC by regulators
New loans to small and medium-sized Enterprises (SMEs)
Growth in commercial banking Indigenous business
CIBC's employee engagement score
Voluntary turnover (Canada)
% of employees that had performance reviews
% of women on the CIBC Board of Directors
% of women in board-approved executive roles (Global)
Social
Culture of inclusion
Target
$150 billion over 10 years (2018-2027)
Continuous improvement
CIBC
Status as of Oct 31,
2020
28% achieved
($42 billion)
Up 2 pts YoY
No privacy findings against CIBC by regulators
X
32
Provide $9B in new loans to SMEs between 2020 & 2023
Grow by 10% in 2020
77% achieved
23%
>109% of Willis Towers Watson global financial services norm
111%
Voluntary turnover <12.5% in 2020 (Canada)
7.3%
Performance reviews for 100% of employees
100%
At least 30% women, at least 30% men on CIBC's Board of Directors
At a minimum, between 35% and 40% by 2022
40%
33%
20%
Social
Culture of inclusion
Social
Culture of inclusion
Social
Social
Culture of inclusion
Culture of inclusion
Social
Governance
Community Relationships
Business Ethics
% of visible minorities in board-approved executive roles
(Canada)
% of Black executives in board-approved executive roles
(Canada)
External hires: % of persons with disabilities (Canada)
External hires: % of indigenous peoples (Canada)
Student recruitment: % from the Black community
Community investments: Canada and the U.S.
Employee completion rate: Code of Conduct ethical training
At least 22% by 2022 (Canada)
4% Black executives by 2023 (Canada)
8% 9% in 2020
2% in 2020
3%
X
5%³
N/A
$350M total corporate & employee giving between 2019 & 2023
100% employee completion rate
3%
Starts in 2021
44% achieved
100%
At least 5% in 2021
¹For the cumulative results of 2018 through 2020; 2Cases against CIBC by the Office of the Privacy Commissioner of Canada; ³The full picture of our hiring for persons with disabilities is likely not reflected due to low self-disclosure in the survey
utilized for data collection
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