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Investor Presentaiton

#transparency Digital citizenship Annual Report AR 2022 SUMMARY WHO WE ARE OUR STRENGTH AND OUR RESOURCES OUR RESULTS Agenda BC# TRANSPARENCY This section reports the actions and results that contributed, in 2022, to achieving the strategic objective of "Improving the transparency, quality, and flow of information between the financial market and the BCB". These strategic actions make up the Transparency dimension of the Agenda BC#. In this dimension, the initiatives aim at improving the transparency of the BCB, financial market, and price formation process information, providing the entire population with the opportunity to understand what the BCB does and how the SFN works. The initiatives within this dimension seek the improvement of the BCB's communication actions, the expansion of contact with society, and the promotion of an increasing transparency in the SFN relationship with clients and users. Understanding the services and products offered are often troublesome because of the complexity surrounding the issues related to the SFN. Part of the problem is addressed through Education, a dimension of the Agenda BC# presented ahead in this document. However, in addition to teaching the population about finance-related topics, it is important to reduce the asymmetry of information between clients and financial institutions. Initiatives as Valores a Receber (application in a BCB website which helps Brazilians to identify their own forgotten funds in financial institutions), Fale Conosco (Contact Us), and the Registrato are examples in this direction. Valores a Receber Monetary policy transparency BC# Wider contact with society SEND Enhanced of the BCB's communication Intensified use of social media 93
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