Investor Presentaiton

Innovation driven land-and-expand model Expansion Motion at a Major Financial Institution A leading financial services organization relies on PagerDuty to increase workforce efficiency, critical application uptime, and operating leverage. Value captured includes, reduced toil and improved customer experience through greater app reliability. Т 2019: Initial purchase for a group delivering applications for high value clients 2020: Additional purchases => $1M in ARR 2021: Added gold services 2022: Additional 7-figure deal Thousands Users PagerDuty Initial purchase Expanded into Gold Services other technology attached teams 7-figure pansion Hundreds + 2019 2020 2021 2022

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