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Investor Presentaiton

8 Customer Centricity Sales Channels Distribution Innovation 8. and Profitability 88 People Culture Unique culture Promoting empowerment, meritocracy and diversity Top leadership proximity 88 Diversity and inclusion September 2022 Horizontality as a key component of our culture Leadership present on the front lines Field visits for all functions and across Brazil On-site observation of sales and service realities 7th consecutive year, we were named among the Best Companies to Work For in Brazil in the financial institutions category, by GPTW 2022 29% Black Employees (+1.0 p.p. QoQ) 32% Women in leadership roles (+2.0 p.p. QoQ) INVESTOR RELATIONS 53% Female Employees Employee engagement eNPS175 points in September 2022 Protagonism to knowledge High attendance with: 68% Internal courses taught by our own employees Academia Santander 2030 Encouraging employees to take on leadership through customer-focused training 23 1 [email protected] 0800 286 8484 FAQ www.santander.com.br/faq eNPS (Employee Net Promote Score) - measurement of employee satisfaction level
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