Investor Presentaiton
8
Customer
Centricity
Sales Channels
Distribution
Innovation
8.
and Profitability 88 People
Culture
Unique culture
Promoting empowerment, meritocracy and diversity
Top leadership
proximity
88
Diversity and inclusion
September 2022
Horizontality as a key component
of our culture
Leadership present on the front lines
Field visits for all functions and
across Brazil
On-site observation of sales and
service realities
7th consecutive year, we were named among the
Best Companies to Work For in Brazil in the
financial institutions category, by GPTW 2022
29%
Black
Employees
(+1.0 p.p. QoQ)
32%
Women in
leadership roles
(+2.0 p.p. QoQ)
INVESTOR RELATIONS
53%
Female
Employees
Employee engagement
eNPS175 points
in September 2022
Protagonism to
knowledge
High attendance with:
68%
Internal courses taught by our
own employees
Academia Santander 2030
Encouraging employees to take on
leadership through customer-focused
training
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[email protected]
0800 286 8484
FAQ www.santander.com.br/faq
eNPS (Employee Net Promote Score) - measurement of employee satisfaction levelView entire presentation