Consolidated Financial Performance and Improved Deposit Profile

User Base and Transaction Volumes continue to show healthy growth across channels Mobile App User Base increased 39% Indexed User Base 150 39% Average monthly mobile banking transactions grew 1.35X YOY 2.5 Mn 2 1.35X 100 50 50 100 0 Q4-FY 20 1.5 139 1 0.5 1.01 0 Q4-FY21 Q4-FY 20 Whatsapp (WA) Banking user base increased 2.8X 400 Indexed User Base 300 200 100 0 100 Q4-FY 21 2.38 Q4-FY21 Whatsapp (WA) Banking conversations increased 6X Indexed Conversations 700 600 500 2.8X 380 400 300 200 100 100 Q4-FY21 0 Q4-FY 20 Basis average monthly run rate for the respective quarter; user base as of end of quarter 28 6X 600 Q4-FY21 IndusInd Bank

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