ANZ Financial Performance Overview

SECTION 5 ... and continued growth in our core transaction products Positive momentum in access account openings since relaunch Our core transaction product suite is performing as we 000's expected: 1,800 • Product leadership was 1,750 Relaunch Momentum maintained in net new account openings '000 180 Opened Closed Net confirmed with ANZ 120 winning the industry 1,700 award for the best 1,650 transaction account • Account growth 1,600 60 continued to be positive 1,550 during 2003 with net growth of 118,000 1,500 T 0 accounts Jan- Jul- Jan- • Account behaviour is not materially different from accounts acquired before the launch of the new products 01 01 02 Jul- 02 03 Jan- Jul- 03 1H02 2H02 1H03 2H03 New transaction accounts have not led to lower average balances New transaction accounts have not led to higher transactions Index Index 100 100 • New customers are joining ANZ. 60% of new 80 80 accounts represent new 60 60 customers, and 40% have at least one other product 40 relationship 40 20 20 • Breakeven - we have now achieved breakeven on the new accounts 0 H 0 > 5 years 2-5 years < 2 years > 5 years 2-5 years < 2 years Average Balance -Average Income Monthly Transactions ANZ

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