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Investor Presentaiton

CASE STUDY - OUR PURPOSE AND PRIORITIES 3 PURPOSE AND OUR ETHICAL DECISION-MAKING FRAMEWORK ETHICAL CONSIDERATIONS INFORM HOW WE MAKE DECISIONS Context: To support our aim to build a more purpose-driven and ethical bank we have developed a decision-making framework that considers: Our purpose: why we exist • Our principles: what is right Our ICARE values: what is good Other actions to raise ethical considerations include: • Inviting Dr. Simon Longstaff, Executive Director, The Ethics Centre to join the Ethics and Responsible Business Committee, effective June 2018 Introducing Ethi-call for staff - a free ethics counselling helpline providing independent and confidential guidance on personal or professional ethical issues, run by The Ethics Centre Outcome The decision-making framework is actively used by the Ethics and Responsible Business Committee and broader rollout is underway. Ethi-call is available for use by all ANZ staff with Group Management targeted for awareness. Relevant ESG target: Improve senior leaders' role modelling of ANZ values. ANZ 17
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