Global Wealth Management and Banking Overview
Canadian Banking Overview
A leader in personal & commercial banking, wealth and insurance in Canada
BUSINESS OVERVIEW
2019 PRIORITIES
STRATEGIC OUTLOOK
• Canadian Banking provides a full suite of financial advice and banking
solutions, supported by an excellent customer experience to Retail, Small
Business, Commercial Banking, and Wealth Management customers
⚫ It serves customers through its network of branches ABMs, as well as internet,
mobile and telephone banking and specialized sales teams
• Customer focus: Deliver a leading customer experience and deepen
relationships with customers across our businesses and channels
•
Productivity: Reduce structural costs while driving tangible revenue initiatives in
order to build the capacity to invest in our businesses and technology
Digital transformation: Leverage digital as the foundation of all our activities to
improve our operations, enhance the client experience and drive digital adoption
Business mix alignment: Optimize our business mix by growing higher margin
assets, building core deposits and expanding fee based income
Leadership: Grow and diversify talent and engage employees through a
performance-oriented culture
Canadian Banking's growth in 2019: Expected to be driven in part by a
favourable economic outlook and rising interest rate environment in Canada
• Assets are projected to grow across retail and business banking products;
Deposits are also expected to grow across retail chequing and savings, and
business banking
•
•
Margins are expected to strengthen during 2019 and non-interest revenues are
expected to grow underpinned by our wealth acquisitions
Key priorities for 2019: Integrating MD Financial and Jarislowsky Fraser, and
driving operational improvements
Scotiabank®
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