Ford Pro Ecosystem Opportunity

FORDLiive CONNECTED UPTIME SYSTEM Enabling Ford customers to maximise productivity by cutting downtime by up to 60 per cent - fewer breakdowns, reduced dealer visits and quicker repairs ○ Free-of-charge for all Ford SMART MAINTENANCE Customer Ä SMART O MAINTENANCE Real-time vehicle data helps customers prevent breakdowns and optimise servicing connected commercial vehicle owners FORDLiive CENTRE O Benefitting 1 million vehicles in Europe by mid-2022 ○ Easily managed using FordPass Pro¹ and Ford Telematics2 Ford Pass Pro App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply. "Ford Telematics is available for Ford vehicles with a Ford Pass Connect Modem or a 3rd Party Plug-In Modem. Eligible Fleet/business customers only. Subscription charges and FCS T&Cs apply. Ford FORDLiive CENTRE Dedicated teams of Ford experts help dealers resolve issues and source parts FORD SERVICE PRO + Transit Centre FORD SERVICE PRO Enhanced service and support from network of 800 Transit Centres 18

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