Investor Presentaiton

Customer Experience Successes Atlantic Union Bank is ranked #1 in Customer Satisfaction with Consumer Banking in the Mid-Atlantic Region, according to J.D. Power. In addition, Atlantic Union Bank received the highest score in the following study factors within the Mid-Atlantic Region of the J.D. Power study: Convenience; Communication and Advice; Product and Fees; and Channel Activities. J.D. Power SM 2021 U.S. Retail Banking Satisfaction StudySt Overall Customer Satisfaction Index Ranking Atlantic Union Bank (Based on a 1,000-point scale) Mid-Atlantic SATISFACTION CUSTOMERS JD POWER SINCE 19 854 Forbes Recently Recognized By: Richmondmag Temenos wins 2020 IDC FinTech 821 817 Region Average 814 The Voice of The Customer 832 832 The Best Richmond Times-Dispatch Rankings Real Results Awards for implementation of PPP at Atlantic Union Bank AUB sees year over year improvements in Net Promoter Score, making banking easier and other key customer metrics. AUB Overall 2019 2020 YOY (Verint/Foresee) 808 Overall Satisfaction 86 87 +1 807 Recommend AUB 85 87 +2 806 Increase Business 84 86 +2 Make Banking Easy 87% 88% +1% 804 Net Promoter Score (NPS) 57 61 +4 Atlantic Union Bankshares For J.D. Power 2021 award information, visit jdpower.com/awards 13

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