Investor Presentaiton

Customer lifecycle digitization - SHFL 27 SHRIRAM City MONEY WHEN YOU NEED IT MOST Onboarding Improve Enhance Transform Underwriting € Collection Service - App based Login - Score Cards - Collection App Mobile App - - Digital PF Bureau Pull - Digital App Form - eNACH - Video PD - Process Enhancements Enhancements Voice BOTS X Bucket Pre-Due Payment Gateway on website CRM Grihapoorti App 54% Login * 43% disbursal * 2700+ Video PDs in FY'22 eNACH-27% * - 12K+ Calls via BOTS since launch (Dec'21-Mar'22) - ~15L collected via BOTS ~4000 MAU* 34.2 Lakhs Payment through app Application *Data for March'22; *MAU - Monthly Active Users System Infra SHRIRAM HOUSING FINANCE

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