Initiatives to Improve Corporate Value
What the Resona Group Should Look Like over the Long Term
Accelerate initiatives to realize "Retail No. 1"
Purpose
2003
Long-Term Vision
"DNA of
Reform"
-20
years
2015
Full repayment
of public funds
2023
New MMP
Sustainable improvement in
social and corporate value
The first 1,000 days of taking on
corporate transformation (CX)
From rehabilitation to taking on new challenges -
Retail No. 1
The "Solution Group" most
supported by customers and
regional societies as it walks with
them into a brighter future together
Beyond Finance,
for a Brighter Future.
Issues that must be overcome
Customers' happiness is our pleasure
Inevitability of CX
CX
[External]
A phase of profound structural transition,
including trends towards SX/DX
Ever more diverse issues confronting
our customers and regional communities
require ever more sophisticated solutions
[Internal]
Gaps between income and
cost structures for the retail business
Remain true to our fundamental stance
of "Customers' happiness is our pleasure" and
contribute to society to a greater degree
Take full advantage of our traditional strengths
while endeavoring
to create new value that transcends
the conventional framework of
financial services
Need to step forward toward CX
to transform our conventional
business structure and management platforms
Strengthening of value
creation capabilities
Development of next-generation
management platforms
Resona Holdings, Inc.
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